88qq Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how 88qq ("we", "us", "our", "the Platform") collects, uses, stores, and shares personal information when you access or use the 88qq website and related services. This Policy applies to all users of the platform, including registered players and visitors browsing without an account.

By creating a 88qq account or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the platform immediately. This Policy should be read alongside our Terms and Conditions, which govern the overall use of the 88qq platform.

2Information We Collect

We collect personal information in three main ways: information you provide directly when registering or using the platform, information collected automatically as you interact with the platform, and information received from third-party payment and identity verification providers. The specific categories of information collected are set out below.

Registration and Account Information

When you register for a 88qq account or update your account profile, we collect the following information directly from you.

• Full name as it appears on your government-issued identity document.
• Mobile phone number used to register your account and receive account notifications.
• Date of birth, collected to verify that you meet the minimum age requirement of 21 years.
• Residential address or city, used for verification and fraud prevention purposes.
• Account login credentials including your chosen username and encrypted password.

Transaction and Payment Information

When you make a deposit or request a withdrawal through the 88qq platform, we collect transaction-related information to process your payment and maintain accurate financial records as required by our anti-money laundering obligations.

• The mobile wallet number associated with your bKash, Nagad, Rocket, or Upay account used for the transaction (the full account number is masked after verification; only the last four digits are retained in logs).
• Transaction amounts in Bangladeshi Taka (BDT), timestamps, and transaction reference numbers.
• Deposit and withdrawal history maintained for account management and compliance audit purposes.
• KYC documents submitted for identity verification, including copies of government-issued ID where required.

Automatically Collected Technical Information

When you access the 88qq platform through a web browser or mobile device, certain technical information is collected automatically. This data is used primarily for security, fraud prevention, and platform performance optimisation. It is not used to identify you personally unless it is cross-referenced with your account data during a fraud investigation.

• IP address and approximate geolocation derived from IP data (city-level only; we do not collect GPS coordinates).
• Browser type, version, and operating system used to access the platform.
• Session data including pages visited, time spent on each page, links clicked, and game sessions initiated or completed.

3How We Use Your Information

88qq uses the personal data it collects only for the purposes described in this Policy. We do not use your data for purposes that are incompatible with the original purpose for which it was collected without first informing you and, where required, obtaining your consent. The table below summarises the primary purposes for which each category of data is used.

4Legal Basis for Processing

88qq processes personal data only where a valid legal basis exists. The legal bases on which we rely are set out below. Where we rely on consent as a legal basis, you may withdraw your consent at any time by contacting us, though withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

• Contract performance: Processing your registration data, account data, and payment data is necessary to perform the contract between you and 88qq — specifically to provide you with access to the platform and to process your financial transactions.
• Legal obligation: Retaining transaction records, KYC documents, and account history is required to comply with applicable anti-money laundering laws and any other legal obligations to which 88qq is subject.
• Legitimate interests: Processing technical data for fraud detection, platform security, and service improvement is carried out on the basis of our legitimate interest in operating a safe and reliable platform, where such interests are not overridden by your rights.
• Consent: Where we send you promotional communications about bonuses, special offers, or platform updates, we do so on the basis of your consent given at registration or subsequently. You may opt out of promotional communications at any time by contacting support.

5Sharing Your Information

88qq does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the limited circumstances described in this section. In each case, the sharing is subject to appropriate contractual safeguards and is limited to what is strictly necessary for the purpose.

Payment Service Providers

When you make a deposit or withdrawal, your transaction details are shared with the relevant payment service provider (bKash, Nagad, Rocket, or Upay) solely to the extent necessary to process that transaction. Each payment provider operates under its own privacy policy and is independently responsible for how it handles data shared with it in the course of processing your payment.

Identity Verification Providers

Where you are required to complete KYC verification, your identity documents and supporting information may be shared with our third-party identity verification partner. This partner processes the data solely for the purpose of verifying your identity and is bound by confidentiality obligations.

Legal and Regulatory Authorities

88qq may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by a valid legal obligation, court order, or binding regulatory directive. We will, where legally permitted, notify you of such a disclosure request before complying.

6Payment Data and Financial Information

88qq treats payment data with the highest level of care. When you deposit funds via bKash, Nagad, Rocket, or Upay, the transaction is processed directly through the payment provider's secure API. 88qq does not store your full mobile wallet number or any payment authentication credentials on its own servers. After a transaction is completed, only masked payment references are retained for reconciliation purposes.

For withdrawals, 88qq must retain a record of the receiving payment account details to satisfy anti-money laundering requirements mandating that withdrawals be returned to the same method used for deposits. This information is.

• Retained only for the period required by applicable anti-money laundering regulations.
• Accessible only to authorised 88qq finance and compliance personnel with a verified business need.
• Never shared with third parties for any purpose other than completing the withdrawal transaction itself.

7Cookies and Tracking Technologies

88qq uses cookies and similar tracking technologies to operate the platform, maintain your session, and analyse usage patterns. This section explains what types of cookies are used and how you can manage them.

Essential Cookies

Essential cookies are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and enable core features such as account balance display and game loading. These cookies cannot be disabled without breaking platform functionality. They do not collect information that could be used to identify you personally outside of the platform session context.

Analytical Cookies

Analytical cookies help us understand how players navigate the platform by collecting aggregated, anonymised data on page visits, session durations, and feature interactions. This data is used solely to improve platform design and performance. No individual player is identified through analytical cookie data. Where third-party analytics tools are used, they operate under data processing agreements that prohibit use of the data for any purpose other than providing analytics to 88qq.

Managing Your Cookie Preferences

You can control non-essential cookies through your mobile browser settings. Most modern Android and iOS browsers allow you to block third-party cookies, clear existing cookies, or browse in private/incognito mode. Note that disabling essential cookies will prevent some platform features from working correctly and may require you to log in again on each visit.

88qq does not use advertising or retargeting cookies and does not participate in cross-site advertising networks. The cookies placed by 88qq are limited to those necessary for platform operation and internal analytics.

8Data Retention

88qq retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The specific retention periods for each category of data are as follows.

• Active account data (registration details, account profile, session history): retained for the full duration of your account's active status and for five years following permanent account closure.
• Financial and transaction records: retained for a minimum of six years from the date of the transaction to satisfy anti-money laundering record-keeping requirements.
• KYC and identity verification documents: retained for the period required by applicable anti-money laundering regulations, typically five to seven years from submission or account closure, whichever is later.

When a retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked back to an individual. If you request deletion of your data before the end of a mandatory retention period, we will suppress your data from active use immediately but may be required to retain archived copies for the legally mandated period.

9Your Data Rights

You have the following rights in relation to your personal data held by 88qq. To exercise any of these rights, please contact us at [email protected] with the subject line 'Data Rights Request' and your registered mobile number for identification. We aim to respond within five business days.

To exercise any of the rights listed above, email [email protected] with the subject line 'Data Rights Request'. Please include your registered mobile number so we can verify your identity before processing the request. We will not charge a fee for standard data rights requests.

10Data Security

88qq implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and our servers, access controls that limit access to personal data to authorised personnel only, secure server infrastructure with regular security audits, and automated monitoring for unusual access patterns or potential breach indicators.

While we take all reasonable steps to protect your data, no internet-based system can be guaranteed to be completely secure. In the unlikely event of a personal data breach that affects your rights and freedoms, 88qq will notify affected players promptly and take all necessary steps to contain and remediate the breach.

11Protection of Minors

The 88qq platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted at the point of registration and may be repeated where we have grounds to suspect that an account holder may be underage.

If we discover or are notified that personal data belonging to a person under the age of 21 has been collected, we will delete that data promptly, close the associated account, and return any real-money balance held in that account via the deposit payment method, subject to identity confirmation.

12Third-Party Links

The 88qq platform does not contain links to third-party websites for commercial or advertising purposes. Any references to payment providers (bKash, Nagad, Rocket, Upay) within this Policy or elsewhere on the platform are references to services used operationally by 88qq, not endorsements or recommendations. 88qq is not responsible for the privacy practices of any third-party payment provider and encourages you to review each provider's own privacy policy before using their service.

13Changes to This Privacy Policy

88qq reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will display a prominent notice on the platform for a minimum of seven days before the updated Policy takes effect.

Your continued use of the 88qq platform after a revised Privacy Policy takes effect constitutes your acknowledgement of the updated Policy. If you do not accept the revised Policy, you should stop using the platform and may request account closure by contacting 88qq support at [email protected].

14Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please contact our support team. We are committed to responding to all privacy-related enquiries within five business days.

Email: [email protected]